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XP Shut Down Problems

Site Visitors 

Three things to remember when you are working with computers.
• First thing is "YOU CAN DO IT".
• Second take your time, a little mistake can cause a big problem.
• Third all answers are only a question away.

TABLE OF CONTENTS is after these links.
Here are some links for online virus program and also free spyware programs.
If you are experiencing computer Problems such as slowness, strange icons appearing, tool bars appearing, home page changing, please use one of the following links to check for a virus or trojan.


• Panda Virus Free Online Virus Scan
  
• AVG Anti-virus Program (FREE)
  • AVG is a great "FREE" program and I used to keep a link to the download but they keep changing it all the time and I can't keep this link up to date so Google "Download AVG Free" to get the download link. SORRY!

Please download the following programs to clean up spyware or malware. If you are experiencing a lot of popups, toolbars, search engines and things being added to your computer like porn sites, icons on the desktop you don't know what they are or where they came from this is most likely your problem.


• Ad-aware Should be run in Safe Mode
  • A great program for cleaning Spyware
  • Download Here
• CW Shredder Should be run in Safe Mode
  • A program for cleaning Cool Web Search variants.
  • Download Here
• Hijacked this Cannot be run in Safe Mode
  • Download Here
    
Shut Down
• How To Abort A 60 Second Shutdown So You Can Configure Your Computer After A Virus Attack
• Computer Hangs During Shutdown or Displays a "Cannot Find Enough Free Resources" Error Message
• Windows stops responding during Windows XP shut down
• Increase Shutdown Time So That Processes Can Quit Properly in Windows XP
• When You Log Off the PC Restarts
• Windows XP Restarts Unexpectedly Or Restarts When You Shut Down The Computer



Computer Hangs During Shutdown or Displays a "Cannot Find Enough Free Resources" Error Message
Error Message
• You may experience any of the following symptoms: "
  • After you click Start, click Shut Down, and then click either Restart or Shut down in the Shut Down Windows dialog box, the computer may begin to shut down but then stop responding (hang). When this occurs, the computer stops at a blank screen. The mouse pointer is displayed, but you cannot move it. The computer does not respond either to mouse movements or to keyboard input."
  • If your floppy disk drive is not present in My Computer, the Standard Floppy Disk Controller device in Device Manager may display the following error status:
    This device cannot find enough free resources that it can use. (Code 12)
  • The following STOP error message may appear when you shut down from Safe mode:
    STOP 0x0000009F
    Driver_Power_State_Failure
  Solution
  • To resolve this behavior, visit the following PACE Web site:
    http://www.paceap.com
  • Download the latest Tpkd.zip driver, unzip the file, and install the driver.

Windows stops responding during Windows XP shut down
Symptoms
• When you shut down your Microsoft Windows XP-based computer, Windows may intermittently stop responding (hang), and you receive the following message:
• Saving your settings.
• During this time, you may be able to move the pointer, but the computer may not respond when you press CTRL+ALT+DEL.
Solution
• Use one of the following methods to resolve this problem.
• Method 1: Use Windows Update (recommended)
  • Go to the following Microsoft Web site:
    http://v4.windowsupdate.microsoft.com
  • Click Scan for updates.
  • Click Review and install updates.
  • Click Install Now to install the recommended updates.
• Method 2: Install only the "Restarting Windows XP" update
  • File information
    The English version of this update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



Date	Time	Version	Size	File name	Platform
10-Sep-2001	13:06	6.0.2600.0	62,464	Shgina.dll	x86
10-Sep-2001	13:06	6.0.2600.0	154,112	Shgina.dll	IA-64



• Installation information
  • To install only the "Restarting Windows XP" update, follow these steps:
    • Visit the following Microsoft Web site:
      http://v4.windowsupdate.microsoft.com
    • Under Other Options, click Personalize Windows Update.
    • Select the Display the link to the Windows Update Catalog under See Also check box.
    • Click Save Settings.
    • Under See Also, click Windows Update Catalog.
    • Click Find updates for Microsoft Windows operating systems.
    • In the Operating system list, click Windows XP RTM, select your language, and then click Search.
    • Click Recommended Updates.
    • In the Recommended Updates list, locate the Restarting Windows XP update, and then click Add.
    • Click Go to download basket.
    • In the Type or browse to the download location of your choice box, type the full path of the folder where you want to save the update, or click Browse to locate the folder.
    • Click Download Now.
    • Click Accept to accept the License Agreement and to complete the installation of the Restarting Windows XP update.

Increase Shutdown Time So That Processes Can Quit Properly in Windows XP
• When Windows shuts down, each running process is given 20 seconds to perform cleanup work by default. If a process does not respond within this time-out period, Windows displays the "Wait, End Task, or Cancel" dialog box for the process, which prompts you to wait for another 20 seconds, stop the process, or cancel the shutdown process.
• Prolonging the Time-Out Period
  • WARNING:
    • If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
    • To prolong this time-out period, you can modify a registry value. The default time-out value (20 seconds) is stored in the WaitToKillAppTimeout value in the following registry key:
      HKEY_CURRENT_USER\Control Panel\Desktop
    
    
    
    • This value is expressed in milliseconds. You can use Registry Editor to modify this value and then restart the computer for the change to take effect.
    • Note: In general, it is best to refrain from increasing the shutdown time. For example, if your computer loses power, your uninterruptible power supply (UPS) may not be able to provide backup power for the computer long enough to allow all the processes, as well as the operating system, to shut down properly.

When You Log Off the PC Restarts
• Open System Properties
• To open System Properties
  • Open Computer Management (Local)
  • In the console tree, right-click Computer Management (Local)
  • Click Properties.
  • Note:
    To open Computer Management
    • Click Start
    • Click Performance and Maintenance
    • Click Administrative Tools
    • Double-click Computer Management.
• Click on Advanced
• Startup and recovery and clear the check mark in the box next to automatically reboot.

Windows XP Restarts Unexpectedly Or Restarts When You Shut Down The Computer
Error
• If you shut down your Windows XP-based computer, your computer may restart instead of shutting down.
• The computer may also restart unexpectedly while you are using the computer to perform certain tasks.
• An error message may appear on a blue screen when the computer restarts.
Solution
• Click the Start button
• Right-click My Computer
• Click Properties
• Click the Advanced tab
• Click Settings under Startup and Recovery
• Under System Failure, view the Automatically restart check box
• If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly
• Click to clear the Automatically restart check box
Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
• Log on to the host computer as either an administrator or the owner.
• Click Start
• Click Control Panel
• Under Pick a category
• Click Performance and Maintenance
• Under pick a Control Panel icon section
• Click System.
• Click the Advanced tab
• Click Settings under Startup and Recovery
• Click to select any one of the following check boxes under System Failure:
  Write an event to the system log
  • Send an administrative alert
  • Automatically restart
Why This Happens
• By default, the Automatically restart check box is selected so that you can continue to use the computer if a critical stop error occurs. Microsoft Services starts during the startup process before you log on. Therefore, the computer is functional after it restarts. If the computer stops because of a critical stop error, you lose all functionality, including the remote access functionality. After the computer restarts, you can investigate the reason for the stop error.
• The stop error message only displays information about the possible cause of the critical stop error. In most situations, the error is logged in the system log.
• Configure Windows to perform the following actions if a severe error such as a stop error or fatal system error occurs:
  • Write an event to the system log.
  • Notify administrators.
  • Automatically restart the computer.
  • Dump system memory to a file that advanced users can use for debugging
• You must have at least a 2-megabyte (MB) paging file on the computer's boot volume if you want to configure the computer to either write an event to the system log or notify an administrator. If you configure Windows to create a dump file that contains the system memory data, you can use the dump file to debug the cause of the stop error.
• To configure Windows to create a dump file, follow these steps:
  • Log on to the host computer as either an administrator or the owner.
  • Click Start
  • Click Control Panel
  • Under Pick a category
  • Click Performance and Maintenance
  • Under pick a Control Panel icon section
  • Click System
  • Click the Advanced tab
  • Click Settings under Startup and Recovery
  • Under Write Debugging Information, click one of the following entries:
    • Small Memory Dump: If you click this setting, the smallest amount of information that helps you identify the problem is recorded. This setting requires that you have at least 2 MB available for a paging file on the boot volume of your computer. If you click this setting, Windows creates a new file every time that the computer stops unexpectedly. A history of these files is stored in the folder that is listed in the Dump File box.
    • Kernel Memory Dump: If you click this setting, only kernel memory is recorded. This speeds up the process of recording information in a log when the computer stops unexpectedly. Depending on the random-access memory (RAM) in your computer, you must have 50 MB to 800 MB available for the paging file on the boot volume. The file is stored in the folder that is listed in the Dump File box.
    • Complete Memory Dump: If you click this setting, the contents of the system memory are recorded when the computer stops unexpectedly. If you use this setting, you must have a paging file on the boot volume that is sufficient to hold all of the physical RAM plus one MB. The file is stored in the folder that is listed in the Dump File box.
• Windows always writes to the same file name. To save individual dump files, click to clear the Overwrite any existing file check box, and change the file name after each stop error.
• To save memory, click to clear both the Write an event to the system log check box and the Send an administrative alert check box. The memory that is saved depends on the computer. Typically, these debugging features require about 60 kilobytes (KB) to 70 KB of RAM