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"In God" † Prayer Requests † Jesus Help Page † Tribute to Sept. 11, 2001
"Christian" Merchandise † "If You Were The Father"

Think Adoption, NOT Abortion

United States spends more money killing people than taking care of its own?

Bush and his cronies

NOT to help poorer America.

Social Security, the money is running out?

John 6:37 "All that the Father gives Me will come to Me, and the one who comes to Me I will by no means cast out."

"Of the People, by the people, for the people."
Not any more in the USA.
Now it is Of the people, by the government, for the government, big corporations, and rich.

ITS TIME FOR THE PEOPLE TO TAKE BACK AMERICA,
VOTE THE POLITICIANS OUT AND PUT IN GOOD PEOPLE WHO
CAN'T BE BROUGHT BY THE BIG CORPORATIONS AND RICH.
Read More, Politicians Running Wild

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First thing is "YOU CAN DO IT".
Second take your time, a little mistake can cause a big problem.
Third all answers are only a question away.

TABLE OF CONTENTS

Hotmail is no longer a free service provided by Microsoft, you have to pay for the service if you want to use Outlook or Outlook Express.

Address Book / Contacts

Export Hotmail Contacts into Outlook or Outlook Express

Close Hotmail Account

Close a Hotmail Account

Configuration Errors

Connections Errors

Copy

Error Message When You Try To Copy Messages With Names Longer Than 40-Characters

Filters

How to Eliminate Unwanted Junk E-Mail (Spam)
Identify and Report Unwanted E-mail Messages (Spam)

Folders

You Cannot Create A Drafts Folder In A Hotmail Account
You Cannot Empty The Hotmail Deleted Items Folder
You Cannot Open Found Items From The Hotmail Inbox
Error When You Select An Outlook Folder That Has Hotmail Set As The Home Page
Your Hotmail Inbox Appears Empty If The Cache Pst File Is Deleted
You Receive An Error Message When You Access Hotmail Folders In Outlook 2003 Or Outlook 2002
A New Hotmail Folder Does Not Appear In Outlook

Import or Link

You Receive A "You Do Not Have The Necessary Permissions" Error Message When You Import Or Link A Hotmail Folder In Access 2002

Log-on

You Continue To Receive The Log On Dialog Box When You Enter The Incorrect Password For Hotmail Or Msn Accounts
"Page Cannot Be Displayed" Error Message When You Attempt to Log On to Hotmail

Move Messages

Error Message When Attempting to Move a Message to the Hotmail Root
Error Message When You Try to Move Messages to a Hotmail Bulk Mail Folder

Messages

Hotmail Messages Are Downloaded Twice
Your Hotmail Inbox Appears Empty If The Cache PST File Is Deleted
You cannot view Hotmail messages in Outlook 2000
E-mail messages do not appear when you add a second Hotmail account in Outlook 2003

Passwords

How to Reset a Forgotten Password

Sending Errors or Problems

Error Number: 0x800CCC3C Precondition Failed
Outlook Does Not Recognize You As Original Sender When You Resend Hotmail Message

Setup

Set up Outlook or Outlook Express to work with Hotmail

Export Hotmail Contacts into Outlook or Outlook Express

You can't synchronize Outlook and Hotmail address books directly, but you can use Outlook Express as a go-between. The sharing technique described above won't work to move your addresses from Outlook to Outlook Express, however.
If you already have contacts in your Outlook Express address book for the current identity and want to make sure you are only importing Hotmail contacts, create a new Outlook Express identity for the Hotmail account.
- Open Outlook or Outlook Express
- Click Tools
- Click Address Book
- When the address book opens
- Click Tools
- Click Synchronize Now from the address book's menu.
  - If that option isn't there, select Tools, Options, check Do not share information..., and click OK twice. Exit both the address book and Outlook Express, and then reopen them. Now you can select Tools, Synchronize Now.
  - Close and restart Outlook Express
- Importing Contacts into Outlook
  - Once you have the contacts imported into Outlook Express you can import the contact's list into Outlook.

How to Configure Outlook with Hotmail

You must have a preexisting Hotmail account to create an e-mail account in Outlook that accesses Hotmail servers
If you try to create an account in Configuration Manager, it does not work
After you have a Hotmail account, you can use Outlook to work with Hotmail
Use the following steps to configure the Hotmail information service
- Start Outlook
- On the Tools menu, click E-mail Accounts
- In the E-mail Accounts dialog box, click to select the Add a new E-mail Account option
- Click Next
- In the Server Type dialog box, click HTTP
- In the E-mail Accounts dialog box, enter the required information by using the following guidelines
  - User Information
    - Your Name
  - E-mail Address
    - This is your Hotmail address
    - Your e-mail address usually takes the form of a combination of your first and last name, separated by the at sign (@) and followed by Hotmail.com
  - Log on Information
    - User Name
      - This will usually be the part of your e-mail address to the left of the at sign (@)
    - Password
      - You select your password
      - You can click to select the check box to have Outlook remember your e-mail account password
  - Server Information
    - HTTP Mail Service Provider (Hotmail)
      - This menu lists all of the Web e-mail providers that are enabled; Hotmail is available in this list
    - Server URL
      - Another choice is available in the HTTP Mail Service Provider box
      - If you click Other, the Server URL text box is available
      - You can enter the URL location of your HTTP e-mail service here
    - Click More Settings
      - This takes you to the Internet E-mail Settings dialog box, where you can modify your Internet E-mail Account
        The Internet E-mail Settings Dialog Box
        
        General Tab
        
        General tab is the where you can rename your e-mail account.
        
        Mail Account
        
        Type a name for this account
        
        Organization
        
        The name of your company and it is not a required entry
        
        Reply E-mail
        
        This is optional and only used if you want replies to your messages sent to another e-mail address
        
        Connection Tab
        
        Connection tab contains information about how to connect to your e-mail server. There are three ways to connect to your ISP's e-mail server. Select one of the appropriate connection type listed in this section.
        
        Connect using my local area network (LAN)
        
        This connection allows you to log on to your Hotmail server through your existing network connection
        
        Your network configuration must support access to the Internet
        
        Please see your network administrator for more details for network configuration
        
        Connect using my phone line
        
        The Internet Mail Service looks for a Dialup Networking connection to establish a log on with your ISP
        
        Once you are logged on to your ISP, it attempts to connect to your ISP's e-mail server
        
        If this section is not available (grayed out), it may indicate that the Microsoft Windows Dialup Networking feature is not installed on your computer
        
        Connect Using Internet Explorer's or a 3rd Party Dialer
        
        If you click to select this option, Outlook uses a default connection method that has already been configured
        
        Modem Section
        
        After you click Connect using my phone line, you must define a Dialup Networking connection to use
        
        You can select an existing connection from the list, or you can click Add to create a new connection
        
        To edit the properties of a connection, use the drop-down list box to select the desired connection, and then click Properties
        
        This takes you to the existing connection's Properties page
  - In some cases, you may receive the following error message after you complete the previous steps
  - If you receive this error message, confirm that you are connected to the Internet, select one of your Hotmail folders, and then click Connect to Hotmail on the File menu

How to Reset a Forgotten Password

Start Microsoft Internet Explorer
Go to the Hotmail Web site
Click Forgot your password?
In the Reset Your Password (Step 1) pane
Type the information that corresponds with the information that you provided when you signed up for your Hotmail account
Click Continue
In the Reset Your Password (Step 2) pane
Type the answer to the secret question that you provided
Type your new password
Click Continue

How to Eliminate Unwanted Junk E-Mail (Spam)

Use one of the following methods

Method 1: Junk Mail Filter
- Start Internet Explorer
- Go to the Hotmail Web site
- Type your sign-in name and password
- Click Sign-In
- Click Options
- Click Junk Mail Filter
- Click the level of protection that you want
- Click OK

Method 2: Block Sender
- Start Internet Explorer
- Go to the Hotmail Web site
- Type your sign-in name and password
- Click Sign-In
- Click Options
- Click Block Sender
- In the Type a single e-mail address (or domain) box
- Type the e-mail address that you want to block
- Click Add
- Click OK

You Continue To Receive The Log On Dialog Box When You Enter The Incorrect Password For Hotmail Or Msn Accounts

Error

If you use Outlook 20002 with Hotmail or MSN, the Microsoft Network, (Post Office Protocol 3 (POP3) or HTTP) accounts and you do not correctly enter the account password, the Log on dialog box does not present an error message when you click OK. You continue to receive the log on prompt until you enter the correct password.
When you click Cancel, the Log on dialog box may present itself a second time. Clicking the Cancel button for the second time stops the log on process, but an error message does not appear.
You cannot access your unsynchronized messages in your Hotmail or MSN (HTTP) folders

Solution

To work around this problem, type the correct password in the Password dialog box

"Page Cannot Be Displayed" Error Message When You Attempt to Log On to Hotmail

Error

When you try to log on to Hotmail, you may receive an error message similar to the following
This issue can occur when there is a problem connecting to the Hotmail server. When you receive this error message, it is best to wait a few minutes, and then attempt to log on to Hotmail again.

Solution

If you still cannot log on to Hotmail after several minutes, clear your History folder and Temporary Internet folders.
- Start Internet Explorer
- On the Tools menu, click Internet Options
- On the General tab, click Clear History
- When you receive the confirmation message, click Yes
- In the Temporary Internet Files pane, click Delete Files
- When you receive the confirmation message, click Yes

Identify and Report Unwanted E-mail Messages (Spam)

Use the appropriate method
- Method 1: Report Unwanted E-mail Messages from a Hotmail Account
  - Start Internet Explorer
  - Go to the Hotmail Web site
  - Type your sign-in name and password
  - Click Sign-In
  - Click Options
  - Click Mail Display Settings
  - Next to Message Headers
  - Click Full
  - Click OK
  - Forward a complete copy of the unwanted message, including the full message header, to the following e-mail address
- Method 2: Report Unwanted E-mail Messages from Outside a Hotmail Account
  - Start Internet Explorer
  - Go to Hotmail Web site:
  - Type your sign-in name and password
  - Click Sign-In.
  - Click Options
  - Click Mail Display Settings.
  - Next to Message Headers, click Full
  - Click OK
  - In the header of the unwanted e-mail message, observe domain of the received section.
    - Example
  - Forward a complete copy of the e-mail message, including the full message header, to the following e-mail addresses
    - abuse@ISPname.com
    - webmaster@ISPname.com

Close a Hotmail Account

Click Help on any Hotmail page
Type Close Account in the keyword search section of the Help screen
Click the Close Your Hotmail Account tip within the Help screen
Click the Close Account link that is highlighted in blue
Read the instructions. When you are satisfied that you understand the terms associated with an account closure, click Close Account
Note:After an account has been closed, any folders and e-mail associated with the account are deleted and cannot be recovered

You cannot view Hotmail messages in Outlook 2000

Cause

Microsoft Outlook, unlike Microsoft Outlook Express, does not have an option to use Microsoft Hotmail e-mail accounts. The "Solution" section provides a work around to access a Hotmail account

Solution

You can view your Hotmail e-mail in Outlook by creating a Hotmail folder and then associating a Web view of that folder that points to the Hotmail Web site.
Note: The technique outlined in the steps below can be used to view messages from any Web-based e-mail provider, including Yahoo, Lycos, Excite and others.

You Receive An Error Message When You Use Outlook Express To Access Your Hotmail Account

Errors

After you configure Microsoft Outlook Express to access your MSN (The Microsoft Network) Hotmail account, you receive the following error message when you try to download your Hotmail folders and when you try to send and receive e-mail messages
If you click Details, the following text appears in the error details
If you are running Outlook Express on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you receive the following error message
Windows XP SP2 replaces the "Unknown Error" error message with a more detailed error message.
Hotmail no longer allows e-mail access via Outlook Express for free Hotmail/MSN accounts

Cause

This behavior occurs if the following conditions are true
- You configured Outlook Express to access a free Hotmail account
- Your Hotmail account has never been accessed by Microsoft Outlook or by Outlook Express
MSN Hotmail no longer supports Distributed Authoring and Versioning (DAV) for free user accounts. Outlook Express uses the DAV interface to connect to Hotmail
Only paid Hotmail accounts will work correctly with Outlook Express
If you configured Outlook Express or Outlook to access your Hotmail account before DAV support was ended, you may still be able to use Outlook Express to open a free Hotmail account. However, eventually Hotmail will no longer support DAV for all free Hotmail accounts

Solution

If you want to use Outlook Express to access your Hotmail account, you must have an MSN subscription. For more information, visit the following Microsoft Web site

A New Hotmail Folder Does Not Appear In Outlook

Error

After you create a new Hotmail folder with a Web browser and the Hotmail Web site, the new folder does not appear in the Hotmail Folder List in Outlook 2002

Solution

Open Outlook 2002
Select the Outlook 2002 Inbox that is associated with your Hotmail account
Click the Tools menu
Point to Send/Receive
Click Update Folder List

"Unable to display the folder" or "Unable to expand the folder" error message when you use Outlook to access your mailbox in Exchange 2000 Server or in Exchange Server 2003

Errors

When you try to use Hotmail in Microsoft Outlook, you may receive one of the following error messages
- Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error (0x800CCCF1): 'The gateway took too long to respond.'
- This item cannot be displayed in the preview pane. The item is currently being downloaded from the server."
- Unable to display the folder. Microsoft Outlook could not access the specified folder location. An unexpected error has occurred. MAPI was unable to load the information service pstprx.dll. Be sure the service is correctly installed and configured.

Solution

Follow these steps to resolve this behavior:
- Click Start
- Point to either Search or Find
- Click Files or Folders
- Find and rename the following files
- Click Start
- Click Run
- In the Open box type
- Locate the following keys for your operating system
  - For Microsoft Windows NT and Microsoft Windows2000
    - HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\{current profile}\
  - For Microsoft Windows 9x and Microsoft Windows Millennium Edition (Me)
    - HKEY_USERS\.DEFAULT\Software\Microsoft\Windows Messaging Subsystem\Profiles\{current profile}\
  - After you locate the registry keys, export and delete the reference to the Hotmail personal folders (PST) file or the Hotmail account settings
- Close all Microsoft Office programs (except for Outlook) that you are currently running, and verify that all anti-virus utilities are disabled.
- Run Detect and Repair from the Outlook Help menu, and verify that both the restore my shortcuts while repairing and discard my customized settings and restore default settings options are in the repair menu.
- Reboot the computer
- Restart Outlook
- You will receive a prompt to set up the e-mail accounts

You Cannot Open Found Items From The Hotmail Inbox

Error

If you you click All Mail Folders, Mail I Received, or Mail I Sent to search for messages that you created in the Hotmail Inbox in Outlook 2002 and try to open the message after it is located, you may receive the following error message

Solution

Outlook 2002 is not configured correctly, reconfigure your setup

Your Hotmail Inbox Appears Empty If The Cache PST File Is Deleted

Errors

If Outlook 2002 cannot open or locate the Hotmail cache personal folders (PST) file, then your Hotmail Inbox appears to be empty and the preview pane is not be present

Solution

To solve this problem, select another folder and then reselect your Hotmail Inbox
Outlook creates the Hotmail cache personal folders (PST), queries the headers, and starts the preview pane

Hotmail Messages Are Downloaded Twice

Error

When you check for your Hotmail e-mail messages by using Outlook Express, messages are duplicated

Solution

Quit Outlook Express
Click Start
Point to Find
Click Files or Folders
In the Named box type
Click Find Now
For each file that is found
- Right-click the file
- Click Rename
- Change the extension to xxx
Close the Find Files window
Start Outlook Express
Click Send and Receive
Click Hotmail account

Outlook Does Not Recognize You As Original Sender When You Resend Hotmail Message

Error

Outlook does not recognize you as the original sender of the message
You may receive the following error message
When you click Yes, the Resend compose window appears

Solution

Open the Sent Items folder in your Exchange mailbox, and then send the message again from there

You Cannot Empty The Hotmail Deleted Items Folder

Error

When you try to empty your Hotmail Deleted Items folder, you may receive the following error message

Solution

Exit and restart Outlook, and you should be able to empty your Hotmail Deleted Items folder

You Cannot Create A Drafts Folder In A Hotmail Account

Error

In Outlook 2002, when you try to create a new Drafts folder in a Hotmail account, you may receive the following error message

Cause

This problem can occur because the Drafts folder already exists in the Hotmail account, but Outlook 2002 does not display the Drafts folder when you open the Folder List for that account
To confirm that the Drafts folder exists, view your Hotmail account in Microsoft Internet Explorer

You Receive An "The Server Could Not Be Found" Error Message When You Synchronize A Hotmail Account In Outlook 2002 Or Outlook 2003

Error

When you have four or more Hotmail accounts that are configured in Microsoft Outlook, and you try to synchronize one of the HTTP Hotmail accounts, you may receive an error message that is similar to the following

Solution

Method # 1
- This problem is corrected in Project 2002 Service Pack 1, install the Service Pack
Method #2
- On the Tools menu, click Send/Receive
- Click the Hotmail account that you want to synchronize

You Receive A "You Do Not Have The Necessary Permissions" Error Message When You Import Or Link A Hotmail Folder In Access 2002

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp)
Moderate: Requires basic macro, coding, and interoperability skills

Error

When you try to import or link a Microsoft Hotmail Inbox into an Access database, you receive the following error message

Cause

The Outlook/Exchange ISAM driver opens a MAPI connection to Microsoft Access with read-only permissions

Solution

Download all the messages in the Hotmail folder before you try to link or import
Steps to Reproduce the Problem
- Start Microsoft Outlook 2002.
- Set up an account for reading Hotmail within Outlook
- You may need to create a profile for your Hotmail account
- Start Microsoft Access
- On the File menu, point to Get External Data
- Click Import
- In the Files of Type dialog box
- Click Outlook
- Click the Hotmail folder
- Click the Inbox
Note: You receive the error message that is mentioned in the "Error" section of this article

Error Message When You Try to Move Messages to a Hotmail Bulk Mail Folder

Error

When you try to move Hotmail messages to your Bulk Mail folder, you may receive the following error message:

Cause

The Bulk Mail folder is a special folder that only accepts direct delivery of messages that are designated as Bulk Mail by Hotmail's servers

You cannot manually move messages to this folder

This behavior is by design

Error Message When Attempting to Move a Message to the Hotmail Root

Error

When you add a Hotmail account to your folder list and then try to move an item to the Hotmail root folder, you receive one of the following error messages

Cause

This behavior occurs because messages are stored in folders under the root

Error When You Select An Outlook Folder That Has Hotmail Set As The Home Page

Error

When you select a folder with http://www.hotmail.com set as the home page in Outlook 2002, you may receive the following error message

Cause

This problem occurs when you are logged on to Hotmail and the Keep me signed in to this and all other Passport sites, unless I sign out option is selected on the Hotmail Web site log on screen

Solution

To resolve this problem, use Outlook 2002 to verify your Hotmail account.
For additional information about how to configure a Hotmail account with Outlook 2002, click here
Workaround
- In your Microsoft Internet Browser access the http://www.hotmail.com web site
- Click Passport Sign Out
- In Outlook, click a different folder, and then return to the folder with Hotmail set as the home page

Error Message When You Try To Copy Messages With Names Longer Than 40-Characters

Error

When you try to copy a message to a folder that has a name longer than 40-characters in length, you may receive the following error message:

Solution

Use one of the following methods to work around the problem
- Method #1
  - Limit folder names to 30-characters or less
- Method #2
  - Click the Hotmail Inbox
  - Click Tools
  - Point to Send/Receive
  - Click Update Folder List to synchronize the Folder list before you copy the items to a new folder
- Method #3
  - Create new Hotmail folders from the following Hotmail Web site http://www.hotmail.com

Outlook Express Cannot Connect to Hotmail through Proxy Server

Symptoms

When you try to use Microsoft Outlook Express to connect to a Hotmail e-mail account, you may receive one or more of the following error messages:
- Unable to poll for new mail messages on your HTTP server. Account
  'Hotmail', Server 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol HTTPMail, Server Response: 'Proxy Authentication Required', Port 0, Secure (SSL): No, Error Number: 0x800CCC37
- Outlook Express
  Your proxy requires you to authenticate. Contact your network administrator for assistance.
- Outlook Express Clients using an ISA server as a Firewall and Web proxy server may see the following error:
  Unable to poll for new messages on your HTTP server. Account: 'Hotmail', server : 'http://services.msn.com/svcs/hotmail/httpmail.asp',Protocol" HTTPMail, Server
  Response: 'Proxy Authentication Required (The ISA server requires authorization to fulfill the request. Access to the Web Proxy service is denied. )', Port: 0, Secure(SSL): No, Error Number: 0x800CCC37

Solution

Disable Access Control for Web Proxy
Configure Internet Explorer and Outlook Express to not use a Proxy server
Instead, use the Winsock Proxy client
If this solution doesn't help try the next one

Symptoms

Unable to poll for new messages on your HTTP server. Account: 'Hotmail ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Error Number: 0x800CCC33

Solution

Check your Outlook Express mail account settings to ensure that the mail server logon name and password are correct:
- On the Tools menu, click Accounts
- On the Mail tab, click your Hotmail account
- Click Properties
- Click the Server tab
- Under Mail Server, verify that the correct name and password are contained in the Login name and Password boxes
- Click to select the Remember password

Error Number: 0x800CCC3C Precondition Failed

Error

You receive the following error when trying to send using Hotmail

Solution

If you logon to your account using IE Explorer and try to send a message through there, you will find a pop up that comes around and says that you have "reached the maximum number of messages for the day".
Wait till tomorrow and try again and it should work

Setting up Outlook to work with AOL

Configure your AOL e-mail account in Outlook
Open Outlook
On the Tools menu, click E-mail Accounts
Click Add a new e-mail account, and then click Next
Click IMAP
Click Next
In the appropriate boxes, type the following information:
- Your Name Type your name as you want it to appear to other people.
- E-mail Address Type your full AOL e-mail address that includes your screen name followed by @aol.com
- User Name Type your AOL screen name
- Password Type your AOL password
- Incoming mail server (IMAP) Type imap.aol.com (Users outside USA check chart below)
- Outgoing mail server (SMTP) Type smtp.aol.com (Users outside USA check chart below)
Click More Settings
Click the Outgoing Server tab
Select the My outgoing server requires authentication check box
Click Use same settings as my incoming mail server
Click the Advanced tab
Iin the Outgoing mail (SMTP) box change the number to 587
Click OK
Click Next
Click Finish
Note: To see other AOL folders such as Saved, Sent Items, Spam, and VOICEMAIL you must subscribe to the folder in Outlook.

AOL users outside of the United States

Substitute the following server names for your country/region. For additional information, contact AOL customer service

Country/Region	IMAP e-mail server	SMTP e-mail server
Argentina	imap.ar.aol.com	smtp.ar.aol.com
Australia	imap.au.aol.com	smtp.au.aol.com
Brazil	imap.br.aol.com	smtp.br.aol.com
Canada	imap.ca.aol.com	smtp.ca.aol.com
France	imap.fr.aol.com	smtp.fr.aol.com
Germany	imap.de.aol.com	smtp.de.aol.com
Japan	imap.jp.aol.com	smtp.jp.aol.com
Mexico	imap.mx.aol.com	smtp.mx.aol.com
United Kingdom	imap.uk.aol.com	smtp.uk.aol.com

For more information on using Outlook with AOL, go to AOL and use AOL Keyword AOL Open Mail

DISCLAIMER: The information provided on ALL of these pages is provided as-is. No warranty is provided or implied. Use at your own risk.
All content on these pages has been gathered and compiled by Rick Selby. Privacy Policy